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Review Response Analyzer
Check your review responses for accidental PHI disclosure that could violate HIPAA.
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Common HIPAA Violations in Reviews
- • Confirming someone is a patient (even thanking them)
- • Mentioning specific treatments or procedures
- • Referencing appointment dates or times
- • Discussing medical conditions or outcomes
HIPAA-Safe Response Examples
✓Safe Response
"Thank you for taking the time to share your feedback. We strive to provide excellent service to everyone who visits us. If you have any concerns you'd like to discuss privately, please feel free to contact us directly."
✗Unsafe Response
"Hi Sarah! Thank you for your kind words about your Botox treatment last Tuesday. We're so glad you're happy with the results and look forward to seeing you at your follow-up appointment!"
Violations: Confirms patient identity, treatment type, and appointment details
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